Post Danmark: domestic transit time measurement
A long-term study Quotas has been conducting on behalf of Post Danmark involves measuring delivery times for various postal products in Denmark.
Measuring the delivery time of priority letters
Several hundred corporate and household panelists participating in the study have been sending priority letters to each other. The volume and distribution of letters for the measurement reflects the mail flows, formats and posting and receiving modalities in Denmark. In addition to evaluating delivery times, we also collect data for specific stretches. The QuoTrax®-system, a technology developed by Quotas, makes use of special transponders enclosed with the test letters to record the different stages of the route from the first mile (in the postbox) via Danish Post sorting centers to the last mile (delivery to a household’s letterbox).
Measuring the delivery time of non-priority mailings on an annual basis
In these cases our panelists are the mail recipients. We cooperate with Post Danmark’s major customers to have our test mailings included in large-volume mailings. This means that real mailings, e.g. magazines, are addressed and sent to our panelists. To improve the quality of the study we also include transponders in some of the test letters.
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Dr. Uta Heyen
Head of Quality Research International
- Phone: +49 (0)40 41 09 69 -15