Spring Global Mail: international measurement system

On behalf of the international postal service provider Spring Quotas had been monitoring the quality of its global logistics network for several years. Every year, thousands of test mailings in different formats were sent from 25 Spring locations on different continents.

The most important distribution channels were continuously checked and tested with the support of several hundred panelists that acted as receivers of test mail in more than 40 countries around the world. The delivery time and the condition of the mailings received were the main elements that were measured in this study. The evaluation was supplemented by ad hoc tests.

Cases

Asendia

On behalf of Asendia Quotas was monitoring the quality of the logistic network for several years. For transport as well as for distribution Asendia is learn more »

Deutsche Post – bulk mail transit times

Deutsche Post: bulk mail transit times The aim of this two-part measurement system is to look in detail at the receipt and learn more »

Deutsche Post – letter transit times

In order to measure domestic letter transit times our German corporate and household panelists send and receive more than 700,000 test letters per year. The data learn more »

Post Danmark

A long-term study Quotas has been conducting on behalf of Post Danmark involves measuring delivery times for various postal products in Denmark learn more »

contact

Dr. Uta Heyen @ Quotas GmbH

Dr. Uta Heyen

Head of Quality Research International

  • Phone: +49 (0)40 41 09 69 -15
  • Email:
Christine Mootien @ Quotas GmbH

Christine Mootien

Head of Quality Research International

  • Phone: +49 (0)40 41 09 69 -16
  • Email: