Spring Global Mail: international measurement system
On behalf of the international postal service provider Spring Quotas had been monitoring the quality of its global logistics network for several years. Every year, thousands of test mailings in different formats were sent from 25 Spring locations on different continents.
The most important distribution channels were continuously checked and tested with the support of several hundred panelists that acted as receivers of test mail in more than 40 countries around the world. The delivery time and the condition of the mailings received were the main elements that were measured in this study. The evaluation was supplemented by ad hoc tests.
A long-term study Quotas has been conducting on behalf of Post Danmark involves measuring delivery times for various postal products in Denmark learn more »
Quotas has also been measuring domestic delivery times in Slovenia. Pošta Slovenije commissioned us for the first time in 2005 and did so again learn more »
Deutsche Post: bulk mail transit times The aim of this two-part measurement system is to look in detail at the receipt and learn more »
In order to measure domestic letter transit times our German corporate and household panelists send and receive more than 300,000 test letters per year. The data learn more »
Dr. Uta Heyen
Head of Quality Research International
- Phone: +49 (0)40 41 09 69 -15